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Why Cleanliness Matters for Customer Impressions

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They say that cleanliness is next to godliness so it plays an important role in giving a positive first impression of your business to customers and clients. The way you present yourself and your business really matters especially to new clients or customers – it goes beyond your attitude and how you talk to them, in fact, they may just go to a competitor if your business premises aren’t clean!

Why does cleanliness matter?

Brand image

How your shop, office or restaurant looks plays a big part in your brand image and how you are seen by customers and clients as you’ll look more reliable and it’ll show that you take things seriously and pay attention to the details.

Trust & confidence

You will instil confidence in your customers and clients if your business premises are clean and tidy as you’ll give them the feeling that you value their health and wellbeing.

Employee productivity

A clean working environment will motivate employees to be their best as it will reinforce that you care about them and their health.

Employee pride

Your employees will feel proud to work in a clean and sanitary environment which could make them more likely to encourage friends and family to visit.

Health and safety

Above all, a clean working environment will ensure there are no hazards that can cause customers, clients and employees to injure themselves and you’ll reduce the risk of making them sick.

Ultimately, you need to factor business cleanliness into your business as if it’s an investment because healthy surroundings that look good keep employee morale high, attract new customers to your business and help you retain existing customers.

Whether it’s regular window cleaning, a deep clean every few months or carpet and floor cleaning, Monthind can help make your business look clean and presentable for employees and customers.Give us a call on 01206 215300 or contact us via our website for more information and a free quote.

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Monthind Clean provides contract cleaning services across the East of England, covering areas including Cambridgeshire, Essex, Norfolk, and Suffolk.

To contact our head office, give us a call on 01206 215300.